CRS: Child Friendly Community Centers (CFCCs)-Staff Training Consultant

Catholic Relief Services is an international humanitarian agency of the Catholic community in the United States and has been present in the Jerusalem, West Bank, and Gaza since 1961. The CRS JWBG country program currently supports development/relief programs and activities in the sectors of civil society, humanitarian assistance, youth empowerment, education, and peace & justice. For further information about CRS, please visit:


The purpose of these Terms of Reference (TOR) is to describe the tasks and responsibilities of a consultant needed to assist CRS-JWBG staff, partners, and volunteers to start implementation of Child Friendly Community Centers (CFCCs). Catholic Relief Services (CRS) seeks one consultant to design and lead CFCC curriculum development and ongoing training and mentorship.


In assessments, focus group discussions, key informant interviews, and community surveys, the constant refrain from Gaza residents is for support that is sustainable, resilient, and that empowers instead of creating dependency. Based on this clear, consistent feedback, decades of practical on the ground experience in Gaza, and building off of the successful humanitarian response to the Gaza war of 2014, Caritas Germany and cooperating partner Catholic Relief Services Jerusalem, West Bank & Gaza have designed the Early Recovery for Lasting Resilience (ERLR). In an environment of near constant stress and with recurring shocks, the project aims to build the resilience of Gazan families through two major activities: 1) Savings and Internal Lending Communities (SILC groups) to help adults, mostly women, build their social and financial capital and 2) Child-Friendly Community Centers (CFCCs) to help children develop greater psycho-social resilience and wellbeing, while also providing youth with internships to increase their future employability.

The project will be implemented in the Gaza and Middle governorates of the Gaza Strip, with a particular focus on border communities which have been particularly hard-hit by the three most recent conflicts. While the current security situation is stable, wars have become a cyclical event in Gaza and it is realistic to expect that in the next four years, there may be another armed conflict. There is also a risk of winter floods, which have been a regular occurrence since 2013. While these risks have the potential to disrupt program implementation, during the past 25 years of operating in Gaza, CRS has managed a range of security and logistical challenges and risks, consistently meeting or exceeding performance targets. Indeed, these ongoing security risks underscore the dire need for resilience-building in Gaza.

The project is fully in-line with the Palestinian National Development Plan (2014-2016), which states that all humanitarian aid should be geared towards creating an enabling environment for development and should promote transition from dependency to self-reliance by investing in economic empowerment and providing capacity building to poor and vulnerable households.

Eight Child-Friendly Community Centers (CFCCs) will target border communities in Gaza and Middle governorates, and will include target several groups of beneficiaries, including children, youth, and


parents. Children ages 6-16 will be targeted to attend activities at CFCCs, with an even split between boys and girls. While OCHA assessments immediately after the war noted that all children were deeply affected and in need of psycho-social support, children meeting the following criteria will be prioritized for participation initially:

Children who were most affected by the 2014 war (home destroyed or severely damaged, displaced for long periods of time, family member wounded or killed) 

Socio-economic status of the family Children with disabilities 

Children referred by mental health service providers Children living within a 20-minute walk from the CFCC Children who are out of school or working 

These centers will offer a wide range of extracurricular activities to children from different geographical locations in a safe and supervised play space that will also provide psychosocial support services and academic enrichment activities to neighborhood children. Broadly, the purpose of CFCC is to support the resilience and well‐being of children and young people through community-organized, structured activities conducted in a safe, child-friendly, and stimulating environment. Program participants will be children aged between 6 and 16 years from both genders and different locations of the Gaza Strip. Parents of children attending CFCCs will be invited to attend caregiver sessions with the purpose of teaching parents how to manage their own stress and help their children recover from shocks such as violent conflict.

While children are the main group of beneficiaries for CFCCs, recent graduates from the fields of psychology, social work, education, and arts will also benefit from the opportunity to complete internships leading the activities at the CFCCs. Interns will be referred through the upcoming USAID Envision Gaza 2020 project’s cash-for-internship component, with initial vulnerability screening done by USAID’s implementing partner and final selection and placement done by CRS after a scored panel interview.

In total, CFCCs will benefit an estimated 18,232 individuals directly, including 14,400 children, 3,600 parents, and 332 youth interns.

CFCC intensive learning objectives are:

1.    Children and their parents are able to understand that it is normal to have a powerful and confusing set of emotions following a traumatic experience and that these feelings affect the way we behave 

2.    Children are able to transform these emotions into positive feelings about the future including learning relaxation mechanisms that facilitate internal peace/calm 

3.    Children understand how connecting with others brings strength and comfort, and allows them to move towards acceptance of others and inner peace 

4.    Children are able to put into practice skills for creating and reaching non-violent solutions in their surrounding atmosphere such as homes and schools 

Scope of Work:

CRS is seeking to hire a consultant to assist CRS-JWBG staff, partners, and volunteers to start implementation of Child Friendly Community Centers (CFCCs) as transition from post-emergency Child Friendly Spaces (CFS). Catholic Relief Services (CRS) seeks one consultant to update the design and lead CFCC curriculum development and training on an ongoing basis.


Under this consultancy, the consultant will work on:

A- Updating the design to articulate the CFCC detailed activity curriculum based on CFCC intensive learning objectives. The curriculum contents are expected to cover detailed plan of the CFCC activities; the sequence of sessions, detailed description of session’s objectives, opening, body, and closing exercises for children groups, and the logistical needs, facilitation tips, and animation instructions to be followed by the animator. It is expected to have groups of 20 children attending 16 to 20 sessions over a period of 4.5 months. Activities must consider the different needs of boys and girls and children from different age groups.

B- Preparing the CFCC training material and facilitate training sessions of CFCC staff and animators (40 interns, two times per year). The training material should contain the theoretical and reading material on each topic of the training. The material should serve as reference for animators and field staff and should cover the CFCC Gaza activity curriculum, primary definitions, case studies of context relevant situations, and the legal/right-based aspects of child protection whenever needed.

C- Conducting site visits each week to CFCC partners in the eight CFCCs to ensure technical quality of the field work, following the formal training.

Responsibilities of the consultant

The main activities to be carried out over the consultancy period will include:

Lead the activity curriculum design in a participatory manner with the supporting trainers, CRS JWBG, and partner staff. 

Prepare the training material for 5-day classroom style training for animators and partner staff (materials exist, with updates needed). 

Lead the technical support site visits of CFCC activities. 

Facilitate the training sessions on “PSS support” and/or “Working with Children” focusing on animation skills to proposed CRS-JWBG staff, partners, and animators. 

Lead the preparation of the training agenda, presentations, and worksheets and supervise part of the training delivered by the rest of the training team to ensure consistency and quality. 

Participate in quarterly learning sessions with CFCC staff throughout the life of the grant. Quarterly reports on the work done under this consultancy and recommend future actions. 

Possible Training Schedule and Topics to be Covered for 5-day Training:

Day 1    Day 2    Day 3    Day 4    Day 5
CFCC    Working with Children    Psychosocial    Child Protection    Responsibilities
Management*        Support        and activities
Role and    Child development    Impact of conflict    Overview of child    Basic activities
purpose of        on    rights/legal context    
CFCC    Child participation    children/parents        Timetable
            Abuse/exploitation/Code    planning
Role of    Skills of animators    Symptoms of    of Conduct/safeguarding    
animators        stress and trauma        Identification of
(expectations)            Mapping risks    further
    Working with    Coping        training/capacity
Role of children    vulnerable/marginalized    mechanisms and    Accountability (feedback,    building needs
    children    resilience    reporting, community    
Procedures (and            mobilization)    Later stage
outstanding    Basic activities    Referral        activities
paperwork,    (introduce)    mechanism        
confidentiality,                Parental
security,    Positive discipline    Psychological First        involvement in
emergency        Aid        CFCC
protocol, health                
and safety                Monitoring forms,
protocol, data                review procedures
attendance)                Weekly planning
                process and
                planning for next

*CFCC management will be facilitated by CRS team

Expected Deliverables:

The consultant will be responsible for compiling the work done by him/herself and the supporting trainers (CRS and partner staff). Overall, the consultant will ensure the completion of the following deliverables:

1.    Activity curriculum that includes plans and detailed description of 20 sessions adapted to the CFCC objectives and to age/gender needs of CFCC beneficiaries. 

2.    Well-organized training materials for five-day training of CFCC staff that can be used as a reference or reused for refresher training purposes. 

3.    The consultancy team pays technical support through 15 site visits in the first month of implementation. 
4.    Quarterly technical reports that document the work done and suggests future actions. 

5.    The primary language for the deliverable is Arabic while reports and technical reports are expected to be submitted in English. English version of the activity curriculum and training material may be required. 

Level of effort and timeline

1- In total, the consultant is expected to use 80 working days (8 hours each) in 2016, 180 working days in 2017, 70 days in 2018 to undertake the designated tasks. These include the total hours of site visits and trainings.

The consultant is expected to devote about three work days to revise and update the activity curriculum and training material. During this period, s/he will meet with CRS and partner staff in a participatory process of curriculum development. 

The consultant will provide feedback on the field work, the individual and the team performance. Visit schedule will be determined in collaboration with CFCC team and may include start-up collaboration with the team in the first few months. S/he will lead managing the visits by the supporting trainers if needed. 

The consultant will organize at least one 4-hour session with CFCC core staff every six months for general feedback and after action review. 

Table 2: Draft training timeline

    Sun        Mon    Tue    Wed    Thu        Fri
Group    CFCC        Working   with    PSS    Protection    Responsibilities    
1    management    children            and   activities/    
    (CRS)                    trainer 1        
Group    Responsibilities    CFCC    Protection    PSS    Working    with    
2    and    activities/    management            children        
    trainer 1    (CRS)                    
Group            Responsibilities    CFCC    Working with    PSS        Protection
3            and   activities/    management    children            
            trainer 2    (CRS)                
Group    Responsibilities    PSS    Working with    CFCC    Protection        
4    and    activities/        children    management            
    trainer 2            (CRS)            

Needed qualifications of CFCC consultant

The consultant must demonstrate at least:
-    Holds a diploma or university degree 

-    Must possess previous knowledge and proven experience on curriculum development. 

-    Come from working with children background with a minimum of seven-year work experience. Preferably with education, psychology or social work background. 
-    Proven training skills; communication, time management, and training techniques 

-    Arabic Proficiency and working knowledge of English language 

General rules:

-    Under no circumstance can trainers be current employees of the Palestinian Authority. Hiring PA employees is prohibited. 

-    CRS has the right to request illustrations or modifications/negotiations after awarding decision. 

-    CRS is not committed to the least price offer, and has the right to cancel or re-advertise this TOR without explicating the reasons. 

Important dates:

    Submission deadline: 12 July 2016. 

    Selection decision: 18 July 2016 (tentative) 

    Training materials final: 15 August 2016 

    Activity curriculum draft: 31 August 2016 

    Delivery of training: 6-10 November 2016 

    Site visits: 13 November 2016 to 30 November 2019 







How to apply:

Interested applicants with relevant experience and education are encouraged to submit an application as follows:

    Application form and complete Terms of Reference is available at 

    Submit a technical application that includes 1) Summary of relevant previous experience of the consultant and his/her team members, or in case of individual submission, the experience of the applicant trainer 2) CV of lead consultant and any support trainers, 3) A sample of previously done piece of work in relevant topic; training, curriculum, or plans, and 4) a clarification letter of availability and suggested duration/timing of engagement if the applicant cannot accommodate to the proposed timeline mention in this TOR. 

    Submit a financial proposal. Prices should be in New Israeli Shekels and must be valid up till 90 days after the submission date. The financial proposal must identify the daily rate and the total cost and should respect the maximum limit mentioned in this TOR. Please also clarify the estimated cost of submitting English version of the activity curriculum. 
    Please submit your complete application online at: no later than 12 July 

    The successful bidder will sign all donor required documents. 

    CRS reserves the right to reject all bids, and to decide not to pursue this procurement. CRS is not obliged to procure the lowest priced offer, when the lowest price does not offer the best overall value, all other factors considered. 

    For any questions, kindly contact CRS at or Tel: 08-2881167.